Sales Cycle: Sales Psychology

Module Objectives:

Understand keys to working with four customer behavior styles.
Learn how to quickly build trust and open communication
Identify your own behavior style, so you can know when and how to flex to other styles
Learn the basic needs of each style to better interact with the customer in the way that best meets his needs

Field Work:

Create full behavioral style and buyer type profiles for three accounts.
Develop new sales approach strategies based on these account profiles.
Initiate three contacts and incorporate the principles of sales psychology during your interaction.