RevGen by Baker Sales Systems...What People Are Saying
"The training allowed me to recognize certain nuances for effective solicitations. I didn't know something simple as "How are you today?" set the wrong tone. Establishing credibility is something that I always do. but this was great reinforcement. Now if I could only get my segue nailed down between the MarCom and the play question, then things would flow much more smoothly. PRACTICE! PRACTICE! PRACTICE!"
Sharee Hines. Senior Sales Manager - Corporate
"It was a great training. I wash I could have more time to implement it with my solicitations. Once we get more staff. I look forward to using it when soliciting my market."
Weida Rodriguez. Senior Sales Manager - SMERF
Doubletree Hotel & Conference Center St. Louis, March 2009
"Doing RevGen has put me in contact with clients that I have lost contact with over the years or have completely forgotten about. RevGen has helped me be more comfortable in talking with clients, especially when they throw an obstacle my way. Instead of hanging up the phone. I continue on. In talking with clients during a play, this lays the ground for a great future relationship."
Melissa Kearbey. Meeting Express Manager
"Even if RevGen didn't have a marketing piece that the hotels send out. It was still a great training to have as a refresher course on selling and selling in this economy. I didn't even realize how many closed-ended questions I ask or asking a question and then giving options for answers vs. listening to the client and/or asking open-ended questions. I also try and ask I more additional question. just when I think the conversation is over. But the best question I think that there is. is asking how the economy is effecting the company and the person on the phone. I am amazed by some of the answers that I have received and that people are willing to talk to you, even if they don't have any business for you right now."
Pebble Loftus. Corporate Sales Manager
"I have sent out a couple MarComs to clients that I have already spoken to in the past. One client had her meeting here last year and the MarCom email prompted her to give me dates for this year. Another MarCom opened up conversation with my client about the status of the University.
The RevGen process has helped me to talk to potential clients about what Is happening In their industry - conversation that leads to a better knowledge of what our clients are going through, which in turn allows us to present a solid meeting solution that will help them reach their company goals. These conversations not only lead to potential future business by understanding what they really need, but they also lead to good relationships for when the companies do begin to have meetings again. I think that taking the time to really listen to our clients goes a very long way and RevGen opens this door for us."
Aili Riebow. Sales Manager - SMERF. Government. Association
"What I really got out of RevGen was to truly listen to the client on the other side of the phone, removing all assumptions. I also think tt is really powerful to hear in sales that it's not about the quantity of calls you make a day, but the quality of them and that each call, whether it yields immediate business, offers precious insight into the future. RevGen was truly about the focus of quality and customization - delivering a message that matters to the receiver."
Jennifer Walker Sales Manager - IBT
Grand Wailea Resort Hotel & Spa, March 2009
I found RevGen more difficult than I first expected. However,
once I truly grasped the concept of asking the right questions.
listening and not "blab, blah, blahing," I not only uncovered
new business but sharpened my selling skills along the way!
Alex Arnold. Director of Insurance & Northeast Sales
RevGen is a unique, focused, and effective approach that helped
me ascertain a deeper understanding of the clients' needs.
Clients were very receptive to the email message and even asked
to use our message in their own marketing efforts. A timely
message with the right questions are the keys to more business.
Alika Brash. Sales Manager - Southwest and Wholesale Groups
I was nervous to return a call to a client demanding to know how
I got their email address. By using the skills learned in
overcoming objections. I realized that the client wanted
information and had good potential for future business. The
skills I learned by implementing a RevGen will help me in every
aspect of my job.
Nicole Fiacco. Sales Manner - Small Groups and Hawaii
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